Does a reply to [removed by moderator] reach the compliance case?

hi ​@amesamehot 

I’m sorry to hear you are going through this.  The Managers/Admins/Moderators of this community do not have any visibility or ability to escalate issues with the Trust and Safety team or Appeals. 

Do to the many posts our community has received on this topic, we’ve put together an article which walks you through the process and explains what to expect.

• Navigating Google Cloud Project Suspensions and the Appeals Process

Hi ​@ErikaB 

Thank you for your reply. I did come across that article.

However, from reading other people's posts, it seems the first email after submitting an appeal is usually a fairly standard message. That's why I wanted to ask whether anyone could share their experience: does replying to this email actually get a response and help move the process forward?

What I'd like to confirm is whether all I can do now is wait, or whether I should submit another appeal. I'm worried that submitting it again might delay things further and just get me the same message.

Hi ​@amesamehot 

It’s recommended to avoid sending extra emails or submitting more appeals, as that can reset your place in line and cause further delays. Rest assured the appeals team has your request as you received an email reply from them. From what other members have shared, there is a high volume of appeals in process, so it might take longer than usual.