Hi!

What do you mean "logs aren't created". Do you have "platform logs" enabled and they aren't being written to, or you mean in the Google Cloud console you don't see any information in the reCAPTCHA dashboard?

Thanks!

Amitai

In my Google Cloud console I don't see any information in the reCAPTCHA dashboard. Do you know how to resolve this?

Hi Amitai,

Thanks for getting back. I meant logs specific to reCAPTCHA Enterprise. I do see scores and traffic insights in reCAPTCHA dashboard, but when I click on Logs tab or View Logs for individual insights, I don't see anything. We have some issues going on with reCAPTCHA v3 failure and was hoping to see details in the logs after we upgraded to Enterprise license. What could I be possibly missing and be able to see details around these failures?

Thank you

Ten

Refer to this documentation to enable platform logs for reCAPTCHA:

http://cloud/recaptcha/docs/platform-logging

Hi,

Platform logs is already enabled, at the same we upgraded to Enterprise license. Do I need to make any changes to the code or the API? We followed the steps found here - https://developers.google.com/recaptcha/docs/v3.

Thanks!

Are you using the Recaptcha Enterprise API to create assessments as documented here?

http://cloud/recaptcha/docs/create-assessment-website

Platform logs only apply to the reCAPTCHA Enterprise API, not to the API described at https://developers.google.com/recaptcha/docs/verify 

That's probably what is missing. I am going to give it a try.

Thanks!